Help Center

Find answers, browse help topics, or contact support.

1. Bookings

   Manage your bookings, change dates, or cancel a reservation.

   • How to view and manage your upcoming bookings.
   • Changing reservation dates — when it's allowed and how to request it.
   • Cancellation rules and refund expectations.

2. Payments

   Information about charges, refunds, and payment methods.

   • How refunds are processed and typical timelines.
   • Updating payment methods and viewing receipts.
   • Disputing a charge — steps to follow.

3. Hosts

   Guidance for communicating with hosts and resolving issues.

   • Contacting a host about your stay.
   • Reporting problems during your stay.
   • Leave a review or feedback for a host.

4. Account

   Manage your profile, security settings, and preferences.

   • Updating account information and password resets.
   • Setting communication preferences.
   • Managing saved payment methods and payouts.